FAQs

What is MLP Hydrate?

MLP Hydrate is a premium brand focused on creating innovative, sustainable hydration solutions designed to fit seamlessly into your lifestyle. Our flagship product combines functionality, style, and convenience to help you stay hydrated while on the go.

How does the MLP Hydrate bottle hold my phone?

The MLP Hydrate bottle features MagSafe-compatible technology, allowing easy attachment and secure holding of your phone while you work, exercise, or relax.

Will it work through my phone case?

Yes! If your phone case is MagSafe-compatible, the MLP Hydrate bottle will work seamlessly. If not, use the complimentary MagSafe magnet included with your purchase to attach to your case or phone.

What is the complimentary MagSafe magnet for?

The adhesive MagSafe magnet can be applied to the back of your phone or phone case, making it compatible with the magnetic ring on the MLP Hydrate bottle.

Does the MLP Hydrate bottle keep my drink cold or hot?

Absolutely! The MLP Hydrate bottle is made with double-wall vacuum insulation, ensuring your beverages stay cold for up to 24 hours or hot for up to 12 hours.

Will the MLP Hydrate bottle leak?

Not at all! Our bottles come equipped with dual silicone washers—one on the lid and one on the spout—to ensure a leak-proof experience, no matter the angle.

What materials are used in MLP Hydrate products?

MLP Hydrate bottles are crafted from food-grade, BPA-free stainless steel, ensuring durability and safety with every sip.

What is your refund policy?

Due to hygiene reasons, we are unable to accept returns or issue refunds for non-faulty products. However, if your product arrives faulty or damaged, please contact our customer service team within 30 days of purchase to arrange a replacement or refund.

What is your shipping policy?

We process orders within 24 hours. Shipping times vary between 1-5 business days, depending on your location. Note: Shipping times exclude weekends and holidays.

How can I contact MLP Hydrate?

Our customer service team is here to assist you with any questions or concerns. Reach us through our contact page.

Why choose MLP Hydrate?

At MLP Hydrate, we believe hydration should never feel like a chore. That’s why we’ve designed our products to blend style, innovation, and practicality to help you stay refreshed and motivated every day.

For more information or additional questions, feel free to contact us!